Questions, corrections and suggestions help identify where a calculation or its explanation could be clearer. This page explains how to describe a problem with CalcCielo without sending information that is not needed.
CalcCielo focuses on putting borrowing and payment calculations into context. If an instalment estimate looks surprising, the interest rate convention, term and any excluded charges matter as much as the displayed number.
How to get in touch
For matters relating to this website, use the domain-specific address:
Help us understand your message
Reporting an incorrect result or broken page
- Include the page URL and name of the calculator or section.
- Describe what you entered using sample figures rather than private information.
- Explain the result you saw and what you expected, including units and rounding where relevant.
- For a loan example, include a fictional principal, annual rate, number of instalments and any fees you assumed.
Protect your personal information
Do not include passwords, payment-card numbers, identification documents, medical records or confidential financial data. Calculator examples can use fictional figures. Email is not an emergency or secure document-submission service.
Other useful feedback
You can also flag unreadable text, a link that does not work, a language or accessibility issue, or a suggestion for making a calculation easier to understand. A clear example is more useful than a general description.
Before you send a message
This is a website contact address, not a guaranteed live-support channel. Response times are not promised. For urgent financial, medical or safety matters, consult the appropriate qualified service. See our other pages for the purpose of the site and information about personal data.
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